Truecaller Advanced Mode Privacy Policy

Last updated: 28 March, 2019

Truecaller Advanced Mode App ("Truecaller" or "we" or "us" or "our" or other similar pronouns), takes your privacy matters very seriously. Please read the following to learn more about our Privacy Policy ("Policy"). This Policy details how we receive, collect and use information in connection with our application.

To be clear about the terminology we are using, when we use the phrase "Personal Information" in this Policy, we mean information about you that is personally identifiable, like your name, address, e-mail address, billing information, or phone number, as well as other non-public information that is associated with this personal information. When we use the phrase "Anonymous Information" in this Policy, we mean information that is not personally identifiable, or linked to your Personal Information, such as aggregated information, general demographic information and IP addresses. Anonymous Information does not necessarily enable identification of individual persons.

Collection and Use of Information

When you install Truecaller Advanced Mode App, you will be asked to allow us access to your mobile device’s address book (collectively, "Personal Information") and provide us with your phone number. A copy of the phone numbers and names in your address book (but not emails, notes or any other personal information in your address book) will be stored on our servers and will only be used to:

(a) notify you when your contacts become active on Truecaller Advanced Mode,

(b) indicate which of your contacts is already a Truecaller Advanced Mode user,

In addition, we may also create a function in the future that will use this data to synchronize your address book across your multiple devices.

The copy of your address book (names and phones) is stored on a live database. This database does not have a "historical backup". If you delete the address book from our servers (more about this below), it will be deleted instantly and permanently.

Third-Party Sites and Privacy Practices

You may download the Truecaller Advanced Mode App from another website. In addition, our App may contain links that will let you leave our App and access another website. Websites linked to or from our App are not under the control of Truecaller Advanced Mode and it is possible that these websites have a different privacy policy. Our Policy applies solely to Personal Information that is acquired on the Truecaller or through your use of our Services. We urge you to be careful when you enter any personal information online. We accept no responsibility or liability for these other websites.

Analytics Collection. We will never (and will not allow any third party to) use the statistical analytics tool to track or to collect any Personally Identifiable Information (PII) of visitors or users. We will not associate any data gathered from Truecaller Advanced Mode with any Personally Identifiable Information from any source.

Sharing and Disclosure of Information

We do not rent, sell, or share any information about the user with any third-parties. We may disclose your Personal Information if we believe such action is necessary to:

(a) comply with the law, or legal process served on us;

(b) protect and defend our rights or property (including the enforcement of our agreements); or

(c) act in urgent circumstances to protect the personal safety of users of our services or members of the public.

In order to provide you with Truecaller Advanced Mode products you have requested, Truecaller Advanced Mode may sometimes, if necessary, share your Personal Information (excluding your address book and related information) and traffic data with trusted partner service providers and/or agents, for example: banking organizations or other providers of payment and analytical services, customer support, or hosting services. Truecaller Advanced Mode will always require these third parties to take appropriate organizational and technical measures to protect your personal data and traffic data and to observe the relevant legislation. Truecaller Advanced Mode will never share your address book information with any third party, except as may be required by law.

Notwithstanding any of the foregoing, the Truecaller Advanced Mode servers that are used to store your Personal Information are owned and hosted by LeaseWeb Netherlands B.V.

We may disclose information about you if we determine that for national security, law enforcement, or other issues of public importance that disclosure of information is necessary.

We may from time to time ask you to provide information on your experiences which will be used to measure and improve quality. You are at no time under any obligation to provide any of such data. Any and all information which is voluntarily submitted as feedback or any survey that you accept to take part in is used for the purposes of reviewing this feedback and improving the Truecaller Advanced Mode software, products and websites.

We reserve the right to use Truecaller Advanced Mode software to notify you of any eventual claims related to your use of our software, websites and/or products, including without limitation claims of violation of third party rights.

We may use the Truecaller Advanced Mode software to keep you up to date with news about our software and products that you have purchased and/or to inform you about other Truecaller Advanced Mode products and related information.

Security

We take reasonable precaution to protect Personal Information from misuse, loss and unauthorized access. Although we cannot guarantee that Personal Information will not be subject to unauthorized access, we have physical, electronic, and procedural safeguards in place to protect Personal Information. Personal Information is stored on our servers and protected by secured networks to which access is limited to a few authorized employees and personnel. However, no method of transmission over the Internet, or method of electronic storage, is 100% secure.

Encryption

In our service, we will use encryption technology (such as SSL) to protect certain sensitive Information (such as location data) provided by you to us. Please be aware that despite our efforts, no data security measures can guarantee 100% security at all times. Our systems and communication networks through which you access our services may be subject to security breaches and failures which are due to circumstances beyond our reasonable control. If you have any questions regarding the security of your Personal Information, please contact our Privacy Officer.

Business Transitions

In the event that we go through a business transition, such as a merger, acquisition by another company, or sale of all or a portion of our assets, Personal Information will likely be among the assets transferred. As part of such a transaction the new entity will be required to commit to the same level of protection of your Personal Information as described in this Privacy Policy. If we cannot obtain such a commitment, we will not perform the business transition.

Changes to Policy

From time to time, we may revise this Policy. We reserve the right to update or modify this Policy, or any other of our policies or practices at any time with or without notice. We will post the revised Policy on the Truecaller Advanced Mode, so that users can always be aware of what information we collect, how the information is used and under what circumstances such information may be disclosed. You agree to review the Policy periodically so that you are aware of any modifications. Your continued use of the App indicates your assent to any changes and signifies your agreement to the terms of our Policy. If you do not agree with these terms, you should not use the Truecaller Advanced Mode App, or any of the other Services.

Change or Removal of Information

Due to technological reasons, we do not know when and if you delete the application. Therefore, if we detect no activity from your device for 45 days, we will assume that you deleted the application and we will remove your address book from our servers. However, since we are not certain that you deleted the application (you may just be on vacation, etc.) we will not deactivate your Truecaller Advanced Mode account (which is your phone number and device ID). We do not want to force you to register again in the event of non-use.

Contact Information

Please direct all questions in connection with this Policy via e-mail to info@magetic.com or by writing to Karlibach 15 street, Tel Aviv, Israel.